Refund Policy

At Sharifaah, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a fair and straightforward refund policy.

1. Eligibility for Refunds

• Items must be returned within 14 days of delivery.

• Products must be in original condition, unworn, unwashed, and with all tags intact.

• Custom orders or personalized items may not be eligible for a refund unless defective.

2. How to Request a Refund

• Contact our customer support team via email or phone with your order number and reason for the return.

• Our team will guide you through the return process.

3. Refund Process

• Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed within 5–7 business days to your original payment method.

4. Shipping Costs

• Shipping costs are non-refundable unless the return is due to a defective or incorrect item.

• Customers are responsible for return shipping fees, unless otherwise stated.

5. Exchanges

• We currently offer exchanges for items of the same style and size. Please contact us for details.

6. Damaged or Defective Items

• If your item arrives damaged or defective, please contact us immediately with photos so we can arrange a replacement or refund.

Contact Us

• Email: contact@sharifaah.com